We handle the goods with care until transfer of ownership has taken place, after which it is the sole responsibility to the buyer to ensure their products are taken care of and no damages are made to the product.
Any manufacturing defects must be informed within 12 hours of receiving the personalized items; after which we will not be held responsible for the product.
Jewelry requires proper care and treatment for its longevity so that it can even be handed down as heirlooms to future generations without losing their shine and sparkle.
Regular cleaning of jewelry is essential to maintain shine and brilliance of jewelry’s gemstones and metal. On wearing jewelry, it gets dirty as you use various skin and body care solutions such as soaps, lotions and even it becomes oily from your skin’s natural oils. Even when you are not wearing them, they collect dust.
You can clean your jewelry at home by your own by using soft brush, water and soap or by using readymade jewelry cleaners.
You can also take services of a professional jeweller to keep jewelry clean.
Jewelry should be stored individually in a soft cloth pouch or plastic zip-lock bags to ensure that a piece of jewelry or gemstone should not scratch other jewelry or gemstones. You should not wear jewelry while doing heavy work, housework or gardening as it can be scratched.
You should avoid the situation where your jewelry comes in contact with chlorine bleach, hair spray or other chemicals because they can severely discolor and damage your jewelry as well as their settings.
Piece of You offers lifetime FREE cleaning and polishing service by simply taking your personalized piece of you to any Pure Gold Jewelers and letting the experts taking care of it.